About Our Services & Policies
We love adding that extra surprise and delight to your Disney shopping experience. You'll often find park maps, DVC stickers or exclusive park preview catalogs placed in your ordered Disney World items – it's all part of the magic we bring to your shopping experience.
Our Buying Process:
The Personal Touch:
Being an independent personal shopper at Walt Disney World involves a combination of live shopping, expert knowledge of the park, and seamless coordination with our wonderful clients. Below is a detailed description of our stress-free process:
Live Shopping Experience:
Real-Time Updates: On our shopping days, we shop at one of Disney World's many locations, including Disney Springs, and start our live shopping experience. We use social media platforms like TikTok or Instagram to show you the available items in real-time.
Client Interaction: During our live shopping, we showcase various items, take specific requests, and provide detailed views and descriptions. At this time we are also happy to answer any questions about pricing, availability, sizes and other product details.
Payment and Purchase:
Securing Payments: Subscribers to DVCParkShoppers on TikTok or Instagram can send payments through Cash App or other agreed-upon methods. The DVCParkShopper ensures that payments are received before making any purchases to avoid any financial discrepancies. It is at this time where we require an email via our contact form to give us an item description along with your address. Please note that failure to provide your purchased items along with your mailing address could result in your items being refunded.
Real-Time Confirmation: As soon as the payment is received, the DVCParkShopper purchases the item. We keep our valued clients informed throughout the process, providing immediate confirmation and receipts if necessary.
We promise to maintain transparency with clients regarding fees, item costs, and potential delays. The DVCParkShoppers adheres to Disney World’s policies and guidelines, ensuring our activities do not disrupt other visitors or the park’s operations. We continually refine our process based on client feedback, trends, and changes within Disney World. This ensures we provide the best possible service to our valued clients.
SHIPPING:
All your items will be shipped the day after purchase in the most cost effective way with a tracking number. Once your label has been created, the tracking information will be provided to you. Please understand that we cannot be held responsible for items that are lost or damaged in transit once the carrier takes possession of the item. We take great care in wrapping & packaging your items so that they arrive safely. Please understand, if you ever have any issues with your delivery, let us know and we'll do what needs to be done to rectify the situation.
Orders are not processed or shipped on Sundays or Holidays. We cannot guarantee when an order will arrive.
In the event that one of your items or packages comes damaged, please contact us within 1 -3 days with photos of both the package and the damaged merchandise so that we can help you with a UPS, FedEx or USPS claim.
In the event that a package is lost by the shipper, refunds and replacements are not issued unless a claim is settled with compensation successfully issued by the insurance carrier. Claims are dependent on the postal service and/or shipping carrier insurance policies. We cannot guarantee claims will be approved.
Shipping fees are based on the destination, size and weight of your item(s) and include a small fee for insuring the full value of your item(s) against possible theft or damage while in transit. You can calculate your estimated standard shipping fee for any product by adding product to your shopping cart and including basic shipment information, which includes your nation and postal code.
CONTACT US
If you're interested in hearing more about the way we work, have a business proposal, or are interested in making a purchase, we'd love to hear from you.
CONTACTS
DVC Park Shoppers is independently owned and operated. DVC Park Shoppers and this website are private enterprises and are not in any way affiliated with the Walt Disney World Company, the Walt Disney World Resort, or any of its affiliates, subsidiaries, or designees.
407-969-4422
dvcparkshoppers@gmail.com